Online Therapy

I have been using a secure, online, fully encrypted platform even prior to this COVID-19 pandemic. To build my competence in online therapy, I have completed training specifically on the use of technology for therapy. I have also done a considerable amount of research on the most appropriate and secure online therapy platform to offer my clients.

It has also been my desire to provide access to people who, even prior to the days of social distancing, have been unable to see a therapist in person because of a physical disability or limitation.

I use NousTalk, a Canadian-based telemedicine online platform that is compliant with Ontario’s legislation around the security of your personal health information (Personal Health Information Protection Act). For details, visit: https://noustalk.com

A few things about using technology:

• With NousTalk, there is no app to download or set up on your computer. You receive an email with a link that you will simply need to click on when it’s time for our virtual session.
• Encryption details: End-to-end encryption as well as dynamic encryption.
• With NousTalk, nothing is recorded and no files are saved.
• You need a computer that has a microphone and a camera (I can’t assume this is obvious).
• Use the latest version of your internet browser (which you can quickly update right from your browser – if you’ve got Chrome, that’s the recommended browser to use for NousTalk).
• Make sure you’ve got a good quality internet connection. A computer that has an ethernet cable connection is better than WiFi for the speed requirements of video. If you use WiFi, it would help if you can sit beside the modem, if possible.
• Please do not use a public WiFi as it is NOT secure compared to your own password-protected WiFi network or your cable-connected network at home.
• Ensure you are in a private room, with no one to interrupt or overhear our session.

At the end of our session, everything is disconnected and no data is stored on any server.

I look forward to providing you with the support and tools that can help you during this time of immense challenge and stress.